The present "General Conditions of Sale" apply to the legal operations relating to the products marketed to its customers by SARL DIRECTEK within its virtual shop www.resine-net.com
The following words or expressions shall have the following meanings:
Internet Shop: means the SARL DIRECTEK website on which Products are presented and sold to customers.
Order: means the contract of sale concluded between SARL DIRECTEK and the customer of the SARL DIRECTEK Internet shop.
Product sheet: refers to the classified information concerning a product supplied by SARL DIRECTEK during the sale of the said product in its internet shop.
Products: refers to all the goods and services offered for sale by SARL DIRECTEK in its internet shop.
Service: means the sale of Products by SARL DIRECTEK to the customers of its internet shop.
Transaction: refers to all operations, secure processing, authorizations and agreements relating to the payment of the price of Products ordered by credit card.
ARTICLE 1: OBJECT
The purpose of these General Terms and Conditions of Sale is to define the terms and conditions under which SARL DIRECTEK offers and sells its Products to its customers.
These general conditions of sale will prevail over all other conditions appearing in any other document, except preliminary, express and written exemption.
ARTICLE 2 - ACCEPTANCE OF CONDITIONS
The customer acknowledges having read, at the time of placing the order, these terms and conditions of sale and expressly accept them without reservation.
Any order appearing on the website www.resine-net.com assumes the adhesion to these Terms and Conditions. Any confirmation of order implies your full and complete adhesion to the present general conditions of sale, without exception or reserve.
All data provided and the recorded confirmation will be worth proof of the transaction. The order confirmation will be worth signing and acceptance of the operations carried out.
ARTICLE 3 - PRODUCTS
Most of the products offered by SARL DIRECTEK to its customers are immediately available.
However, all products marketed by SARL DIRECTEK may or may not necessarily be sold online.
ARTICLE 4 - ORDER
Automatic registration systems are considered as proof of the nature, content and date of the order.
SARL DIRECTEK will confirm to the customer the acceptance of his order by sending a confirmation message to the email address that he has communicated. The sale will be concluded only from the sending of said order confirmation.
SARL DIRECTEK reserves the right to refuse or cancel any order from a customer especially in case of insolvency of said customer or in the event of a failure to pay the Order concerned or a previous delivery or a dispute over the payment of a previous order.
The mentions indicated by the customer, when entering the information inherent to his order, commit him. SARL DIRECTEK can not be held responsible for errors made by the customer in the wording of the addressee of the order (delivery address, billing address in particular) and delays in delivery or the impossibility to deliver the Products ordered that these errors could engender.
ARTICLE 5 - DELIVERY
After confirmation of the order and subject to payment of the price of the ordered products, SARL DIRECTEK undertakes to deliver to its customer the products ordered at the delivery address within 4 to 8 days except for the products to be manufactured. .
All the Products stipulated in the Orders placed with SARL DIRECTEK are intended for the personal use of the customers or the recipients whose name is mentioned at the address of delivery.
In this case, the customer agrees to settle upon receipt, all taxes, duties, taxes and other charges present and future due in respect of the delivery of said products themselves; the joint and several liability of SARL DIRECTEK can not at any time be engaged in this respect.
The customers or the recipients of the Products are prohibited any partial or total resale of the Products.
Delivery will be made by carrier according to destination and type of package. Contact us for more information and for tracking your packages.
Delivery costs are flexible depending on the department and weight. ATTENTION: Delivery only in DRC, delivery in floor at the good will of the carrier ...
In case of late delivery exceeding seven (7) days, the Customer may, if he wishes, and except in cases of force majeure, terminate the sales contract by registered letter with acknowledgment of receipt. This right must, however, be exercised within sixty (60) working days from the date of delivery initially provided for in the contract.
In the event that one or more of the Products ordered are missing or damaged, the customer or the recipient must make any reservations to the deliverer. The customer must check the number of packages and their condition and make reservations if necessary on the form at the time of delivery.
In case of apparent defects, the customer has the right of return under the conditions provided in the instructions for use of the property.
For reasons of availability of the Products ordered, an order may be the subject of several successive deliveries to the customer.
In the event that the customer wants the products ordered to be delivered to two different addresses, it will be appropriate for the latter to place two separate orders.
ARTICLE 6 - RIGHT OF WITHDRAWAL
In accordance with the provisions of Article L.121-21 of the Consumer Code, the customer has a period of 14 days from receipt of the products ordered to return to SARL DIRECTEK exchange or refund. In this case, the customer will have to return the new products, intact, accompanied by all possible accessories, instructions for use and documentation to the following address:
DIRECTECK - 56 rue des Foisses - 63170 Aubière
In case of exercise of the right of withdrawal, SARL DIRECTEK will refund the sums paid, within 14 days of notification of your request, with the exception of return costs.
ARTICLE 7 - PRICES
The prices of our products are indicated in euros all taxes included (VAT and other taxes applicable on the date of the order), unless otherwise indicated and excluding processing and shipping costs.
In case of order to a country other than metropolitan France, you are the importer of the products concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums are not the responsibility of SARL DIRECTEK. They will be at your expense and are your sole responsibility, both in terms of declarations and payments to the competent authorities and bodies of your country. We advise you to find out about these aspects from your local authorities.
All orders regardless of their origin are payable in euros.
The SARL DIRECTEK company reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the tariff in force at the time of the validation of the order and subject to availability.
The products remain the property of SARL DIRECTEK until full payment of the price.
Warning: as soon as you physically take possession of the products ordered, the risk of loss or damage to the products is transferred to you.
ARTICLE 8 - PAYMENT
The price charged to the customer is the price indicated on the order confirmation sent by SARL DIRECTEK.
The price of the products is payable in cash by one of the means of payment proposed on the site the day of the actual order.
The order validated by the customer will only be considered effective when the secure bank payment center has given its agreement on the transaction and, if applicable, after acceptance of risk assumption by the insurer.
ARTICLE 9 - APPLICABLE LAW
The language of this contract is French. These conditions of sale are subject to French law. In case of dispute, the French courts will be the only competent.
ARTICLE 10 - LIABILITY
SARL DIRECTEK can not be held liable for damages of any kind, whether tangible or intangible, which could result from a malfunction or misuse of the Products marketed.
The liability of SARL DIRECTEK will, in any case, be limited to the amount of the order. In case of difficulties in the application of this contract, the customer and SARL DIRECTEK reserve the possibility, before any action in court, to seek an amicable solution.
Otherwise, for business customers, the Commercial Court of Clermont-Ferrand is the only competent, regardless of the place of delivery and method of payment accepted.
ARTICLE 11 - GUARANTEE
In any case, SARL DIRECTEK can not be held liable for non-compliance with the regulatory and legal provisions in force in the country of reception. The liability of SARL DIRECTEK is systematically limited to the value of the product in question determined at the date of its sale and without recourse to the brand or the company producing the product.
The customer can contact the customer service by phone +33 (0) 4 73 91 24 97 or +33 (0) 6 16 42 27 15 or by email at email@example.com
ARTICLES 12 - LEGAL INFORMATION
SARL DIRECTEK reserves the right to collect personal information and personal data about you. They are necessary to manage your order, as well as to improve the services and information we send you.
They can also be passed on to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment.
This information and data is also kept for security purposes, in order to comply with legal and regulatory requirements.
In accordance with the law "Informatique et Libertés", the processing of personal information relating to customers has been declared to the Commission Nationale Informatique et Libertés (CNIL).
In accordance with the law of January 6, 1978, you have a right of access, rectification and opposition to personal information and personal data about you, directly on the website.
ARTICLES 13 - SPECIAL CONDITIONS
In case of withdrawal, we will refund the order except the transport costs to and from you which will remain your responsibility.
In case of late payments, will be payable, in accordance with Article L 441-6 of the Commercial Code, compensation calculated on the basis of three times the rate of legal interest in force and a lump sum compensation for expenses recovery of 40 euros.